Enquiry information notice
How your enquiry information is used and handled
What we collect
When you submit an enquiry, we store your name, company, email, area of interest and requirements, plus any optional product, phone, country or region, team size, purchasing timeline and request type. These details are used to contact you and respond to your request. Do not submit passwords, trade secrets or sensitive personal information.
How information is handled
Enquiry information is stored in the website database and accessed by authorized staff to follow up on your request. Internal notifications contain only an enquiry ID and an admin link, not the details you submitted.
Essential technical data
The website uses language preference, session and security cookies to support forms and administration. A one-way network-address digest is used for short-term submission rate limits. The website does not use advertising trackers or third-party analytics scripts.
Correction and deletion
To request correction or deletion of enquiry information you have submitted, contact marketing@snowengine.cn.